1. Register the parcel on our website

Select a convenient shipping method, fill in an electronic shipment form and pay for the delivery online.

2. Prepare your package for sending

Pack the goods you wish to send in a cardboard box and secure it with adhesive tape. Fill any free space in the packaging with crumpled paper or bubble wrap.

3. Send your package

Take your package to a selected service point or parcel locker or wait for a courier. Pay attention to the instructions you receive in the e-mail message confirming your order. Certain shipping options require printing out a shipping label.

After sending your parcel track the delivery status online A detailed description of the different shipping methods can be found in How to send

The delivery price depends on the selected shipping method, as well as the weight and dimensions of the package. The exact price of a service can be found by using the delivery cost calculator available on our website.

meestpost.com offers various online payment methods. You can pay postage using fast transfer systems such as PayU, a payment card or traditional transfer.

Pack the items you are sending in a cardboard box and seal it, preferably all around, with wide adhesive tape. The packaging should protect the contents from external factors. To prevent items from moving inside the package, fill the empty spaces in the box with crumpled paper, bubble wrap, or another filler. If you are sending documents or other papers, pack them in a courier envelope.

You can check the status of your parcel by entering the number in the search box on our parcel tracking website.

In such situations, you have the right to file a complaint. We encourage you to use the form in the Complaints tab on our website. If your parcel is damaged, you will also have to fill out a damage report at the courier’s which delivered the parcel or at the point from which the parcel was collected. If the damage to the goods was noticed only after the package was opened, a damage report should be filled out and a complaint filed within 7 days from the date of receipt of the parcel.

No. The courier does not accept shipping charges. The delivery must be paid for online before sending the parcel on the website. If you want to pay for the shipment in cash or with a payment card without providing card details, you can send it at one of Meest Post own branches or points run by Meest partners – e.g. EPAKA.

The courier will collect the parcel on the next business day after the payment is credited, i.e. it won't always be the day after registering the parcel on the website. Courier collections take place from Monday to Friday, from 9:00 to approx. 17:00. Couriers can contact the sender by phone or SMS to confirm the time of receipt of the shipment. Additional information can be found in the order confirmation email.

To send a parcel, you don’t need to have an account in our service. Simply place an order online without registration.
However, having an account is worthwhile, as it offers additional benefits, such as:

• access to the history of all your orders,

• the ability to save address books,

• access to special offers under the Loyalty Program,

• use of ready-to-go shipment templates

No. Each shipment must be declared and paid for separately. However, if you have a user account, you can send shipments faster by using the address book or shipment templates without having to enter data from the beginning for each subsequent shipment.

The invoice is sent automatically together with the shipment registration confirmation to the e-mail address provided when placing the order.

The connection fee is in accordance with your operator's tariff.