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Returns for purchases from Polish and foreign stores – how to do it cheaply and conveniently?

09.12.2025

Practical guide from Meest Post

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If you shop online regularly, you probably know that moment when the package finally reaches you… and the product doesn’t meet your expectations. You don't like the color, the size, or you simply change your mind in the meantime. You want to send the goods back, but the store doesn't provide a label for this purpose or forces you to use an expensive courier service.

Fortunately, you have an alternative in the form of a convenient return of your order with Meest Post. This way, you keep control over the price and the method of shipping.

See how to return your purchases when the store does not offer free returns!

How does a return with Meest Post work – step-by-step guide

A cheap parcel return with Meest Post comes down to 3 simple steps.

The whole process is done online and takes just a few minutes:

1. Register the shipment on the website

First, go to meestpost.com and select the return option. In the form, provide basic information:

  • the address of the store you are returning the order to,

  • the dimensions and weight of the package,

  • your contact details.

After filling in the data, you will see the proposed shipping options and their prices. Choose the one that suits you best, and then pay for the shipment online.

2. Prepare the package for shipping

The next step is to secure the contents of the package. Take a cardboard box of the right size, place the returned product inside, and add fillers so that nothing moves around in the box during transport. Seal the whole thing thoroughly with tape.

If the store requires a receipt or for you to fill out its own return form – be sure to add the necessary documents to the package. This will help the seller process your request faster.

3. Ship the package your way

When the package is ready, ship it according to the choice you made during registration:

  • take the package to one of the Meest Post partner points,

  • place the shipment in an InPost parcel locker,

  • arrange for a courier pickup.

In the message confirming the shipment registration, you will find detailed instructions on how to proceed in each of the above situations. You will learn, for example, whether you need to print a shipping label and how to use the option to ship without a label.

Remember that at the time of shipping, you will be able to track your package. You will use a tracking code for this, which allows you to monitor the location of the return in real time.

Why is it worth returning purchases with Meest Post?

Conveniently returning an order with Meest Post brings specific benefits:

  • full shipping flexibility – you can choose to ship the return from home, from a drop-off point, from a parcel locker – depending on which option best fits your daily schedule.

  • real savings – the cost of the shipment depends solely on its weight, dimensions, and shipping method. The calculator available on the Meest Post website will give you the exact price of the return before you make any payment. This gives you full control over your expenses.

  • no obligation to create an account – you can make a one-time return without registering. However, if you create an account, you will gain access to your shipment history and forms that will speed up future shipments.

  • returns to polish and foreign stores – Meest Post handles domestic and international shipments, so you can also easily return products from foreign sellers.

  • transparent rules – with Meest Post, you don't have to worry about hidden costs or complicated rules. A clear set of regulations and a practical FAQ mean you know exactly how the parcel return process works and what to expect at every stage.

What can and what cannot be returned?

Not all products you buy online can be returned via Meest Post. Among other things, we do not accept packages that contain:

  • items subject to excise duty (e.g., alcohol or tobacco products),

  • medicines and medicinal products,

  • perishable goods (e.g., some food products).

You can find a detailed list of goods excluded from transport on the Meest Post website. Before packing your return shipment, make sure it does not include any prohibited products.

How to pack a return so that it arrives safely?

Properly preparing your package is the key to a hassle-free return of purchases from Polish and foreign stores. If you don't take care of proper packing and securing the shipment, you expose it to damage, and as a result, your return may be rejected by the store.

To ensure the package arrives safely at the seller, follow these guidelines:

  • choose a sturdy cardboard box – it's best to use new boxes in good condition. The box should be sized to fit the product being returned. Avoid oversized packaging where the item can move around during transport.

  • secure the product inside – the item should be wrapped in cushioning material: paper, bubble wrap, sponge, or styrofoam. Particularly fragile items (glass, electronics, ceramics) should be wrapped in several protective layers. Make sure the product does not directly touch the sides of the box.

  • remove old labels – if the package has been used before, carefully remove all old addresses, barcodes, and stickers. This will help avoid mistakes and prevent the shipment from getting lost in transit.

  • check the store's details on the label – the store's address and name must be fully legible. If you are using a label generated by Meest Post, make sure it is attached securely.

  • mark the package – if you are returning products that require extra protection (e.g., electronics, glass), place a "Fragile" sticker on the package.

By following these simple rules, you will avoid unnecessary delays, damage, and misunderstandings, and your return will reach the seller safely.

Take advantage of the cheap parcel return option with Meest Post!

Want to send purchases back to an online store, but the seller doesn't offer free returns? Visit the Meest Post website, register your shipment, and send it your way – from home, a drop-off point, or a parcel locker. With us, you can return products that don't meet your expectations quickly, conveniently, and affordably.